Fender Ropes

Australia

All goods are shipped from New Zealand directly to you using DHL Express or a similar airfreight service.  You are not liable for any duties, taxes or GST arising from the importation of the goods into Australia.

Expected delivery is 1-5 days depending on your location.

For the quickest delivery, your shipping address should be a physical premises. In some cases, a PO Box is also acceptable, but delivery will take longer.  If there is an issue with delivering to your PO Box address, we’ll get in touch with you before we ship your goods. 

USA, Europe and Rest of World

All goods are shipped from New Zealand directly to you using DHL Express or a similar airfreight service.  Tax, duty and tariffs are not charged on products sold outside of New Zealand and Australia.  If any are applicable upon importation into your destination country, the shipping company will contact you directly for payment of these on arrival of the products into your country.

In some cases we may contact you via email or phone prior to shipping to confirm details of your order. Expected delivery is 3-7 working days depending on your location.

For the quickest delivery, your shipping address should be a physical premises.  In some cases, a PO Box is also acceptable, but delivery will take longer.  If there is an issue with delivering to your PO Box address, we’ll get in touch with you before we ship your goods. 

General

While we take as much care as possible with packaging and sending your goods, unfortunately we cannot be held liable for any loss or damage sustained to goods during shipping, but we’ll certainly help out where we can.

If you have any further questions about shipping & delivery, we're here to help. 

If you have any further questions about shipping & delivery, we're here to help. 

Call Jacqui on: +64 27 375 8323 or email: jacqui@haurakifenders.com